Terms & Conditions
The website is owned by Fernery Holdings Limited trading as Nest. All content on the website is the property of Nest and is protected by New Zealand and international and copyright laws. All content, including images, text and data, and software are the property of Nest.
Nest and Nest-Direct for homeware and retail, wholesale, and internet sales are trademarks owned by Fernery Holdings Limited, and are registered in New Zealand and Australia. These trademarks may not be used with any product or service that is not Nest/Nest-Direct, nor may they be used in any such way that could cause confusion for customers, or in any way that could result in the brand being discredited.
By using the website you are entirely responsible for keeping your registration and password information confidential. You accept responsibility for any and all activity that occurs using your password and account. In using the site you agree to provide Nest with true, current and accurate information about yourself as requested by Nest in the registration process. We reserve the right to cancel your registration and to terminate your use of the site if false or misleading information is given.
Products and Pricing
Nest takes great care to ensure that all information provided on the site is correct and up to date. However Nest does not warrant that this information is 100% accurate or free of errors, as minor unintentional errors are possible. As a customer, if you find the product is not as is described on the website, then it is your responsibility to return it, in original packaging, within the timeframe described on the nest website for exchange or refund in full.
If we make a mistake with pricing, and cite a price on the website that is less than it should be, then we reserve the right to not sell you the product, and to cancel your order.
By preordering products off our website you are agreeing to purchase a product that is not yet in stock. We will endeavour to ship your product as quickly as possible when it arrives to our stockroom.
The shipment date we give in the preorder product descriptions are a guide and are not final, these are provided to us by our suppliers. In the rare situation where unforeseen circumstances effect the shipment date from our suppliers we will update you with a new shipment date from our stockroom as soon as it comes to hand.